FAQs for Virtual Assistants

Wondering what type of roles was hire for, what qualifications you need, and how to apply for positions? Check our VA’s FAQ for more info!
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Applying is simple! Start by visiting our Job Vacancies page and submitting your resume along with a brief introduction video about yourself. Once your application is received, our team will review your qualifications and get in touch with the next steps if you’re a good fit for ProSource.
We look for candidates with a variety of skills and backgrounds. Whether you have experience in administrative tasks, customer service, social media management, or other specialised areas, there’s likely a contracting position for you. We do value experience, but if you’re new to being a VA contractor, don’t worry—skills and a willingness to learn go a long way!
Yes, we provide onboarding and training to help you understand the client’s needs and expectations. We ensure that you feel confident in your contracting position and are fully prepared to deliver high-quality work from day one.
The tasks you’ll be responsible for will vary depending on the client’s needs. Common tasks include administrative support, research, social media management, content creation, customer service, and data entry. We’ll match you with tasks that align with your skills and experience.
Communication with clients will typically happen through platforms like email, WhatsApp, Slack, or Zoom, but it will depend on the client’s preferred method. We encourage regular check-ins and open communication to ensure a smooth working relationship.
6. Do I need to contract full-time, or can I choose part-time opportunities? We offer both part-time and full-time contracting opportunities. You can choose the hours that fit your schedule, allowing for flexibility while working with our clients. We believe in creating a work-life balance that works for you.
This depends on your availability and the client’s needs. Some Contractor VA Contractors prefer to focus on one client, while others enjoy working with multiple clients. We’ll discuss these options during the hiring process to find what suits you best.
We prioritise security for both clients and contractor VA Contractors, offering tools and training to support a secure virtual workspace, with strict data protection and confidentiality protocols. As a contractor, it’s essential that you have a dedicated, professional setup, including reliable internet, suitable equipment, and a quiet workspace, ready before contracting with our clients. This setup helps maintain a secure and efficient working environment.
We provide ongoing support to all our VA Contractors. Whether you have questions, need resources, or face challenges with a client, our team is here to assist you at every step to ensure your success.
We provide convenient payment options, typically via bank transfer or online platforms, with payments made regularly based on your invoicing. As an independent contractor, you’ll handle invoicing for your services and are responsible for managing your own taxes in the Philippines. This arrangement ensures timely compensation for your work.